Great skills involve a strong degree of preparation. These six tips get you started on creating a user-centered, useful skill to add to the Alexa skill library. Thinking about your voice [...]

It is not easy to stand out from the thousands of skills in the Alexa library. However, with a few tips, you can distinguish your skill and get user attention. Promote your skill and get discovered.

Get Your Alexa Skill Certified - The First Time. Getting your Alexa skill certified might be a straightforward process, but it is not always stress free. Alexa skill certification requires [...]

Well-known businesses are tapping into the Alexa skill market to improve their reach. Find out what big companies are doing to serve customers while growing their brand.

Anyone with a little patience and know-how can create an Alexa skill. But building a great skill that users want is challenging. Here are four simple ways to create an Alexa skill customers will love.

Without question, in terms of customer experience many customers prefer face-to-face interactions for service and support from their favorite brands. However, the data suggests digital interfaces [...]