Chatbots and Analytics – Highlighting Tools that Measure Chatbot Performance

Chatbot analytics developers are shaping the language for how chatbot and conversational engagements will be measured. Analytics is of course top of mind as we all try to develop chatbot experiences that engage the user and permit us to improve our services. We hosted a demo and panel discussion on chatbot analytics with three early leaders in this emerging sector of the bot landscape to get a better grasp on the state of art.https://www.youtube.com/watch?v=lH8IgzZ1sjI&t=2753s

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