WHAT IS A CHATBOT?
Chatbots and voice apps are the digital interfaces for messaging platforms like Facebook Messenger, Slack, Amazon Alexa, Google Assistant and others.Chatbots are a powerful new point of contact between you and your customers. Chatbots process language, complete tasks (like search), and serve as virtual assistants or intelligent agents. Some use multiple-choice scripts, others use artificial intelligence to provide a more human-like experience. As a chatbot developer we think a lot about what makes them great.